Most of the Fitness Trackers by Fitbit are waterproof. The Fitbit Surge is also sealed shut from all sides to make or waterproof, but they typically have a depth capacity that is the reason we have see some Fitbit Surge Water Damage issues. If you go underneath the limit, they will surely get water damage.
But if your Fitbit surge only got wet, then there’s a chance for it to survive. In this guide, I have devised a way for the submerged Fitbit and the water-damaged Fitbit, so let’s get started.
What To Do When the Fitbit Surge Is Submerged in Water
When your Fitbit Surge gets submerged in water, the first thing you should do is try to dry it. Use a dry cloth or a paper towel to remove all the excess water from the outside of the device.
Now let it dry under room temperature. After it, press the side button on your Fitbit for 4 seconds or more until you feel a vibration and the screen appears. If it doesn’t, then it means it has been water damaged, and you need to use another way to get back your Fitbit Surge.
What to Do if the Fitbit Gets Water Damage
If your Fitbit Surge gets water damage, there is only one to recover your Fitbit. To do so, follow these steps
- Place your tracker into a bowl of dry rice for 24 hours. The rice will extract any moisture that remains inside the device.
- When your tracker remains in the rice for 24 hours then trys to restart your tracker.
- Now, plug your tracker into the charging cable that should be connected to your computer. Ensure that the gold dots on the tracker align with the gold contacts on the inside of the charging cable.
- Hold down the side button on your tracker for 10 to 12 seconds.
- Remove the tracker from the charging cable. Now press its button until the screen illuminates. If the screen turns on, you got your Fitbit back.
If this doesn’t work, contact Customer support to see what options do you have if you can replace it or you will have to buy a new one now.
Now that you understand what to do in such an emergency, you will be ready whenever your Fitbit Surge gets water damaged or suddenly drops inside the pool or in any other water body. I hope this will help you cover your Fitbit, or else you will have to spend a few more bucks to buy a new one.